[et_pb_section fb_built=\u00a0\u00bb1″ module_id=\u00a0\u00bbintro\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_4,3_4″ use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width_tablet=\u00a0\u00bb66%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/falora.provisoire.ch\/wp-content\/uploads\/2025\/02\/kffmwa7m5vq.jpg\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat-y\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_text_color=\u00a0\u00bb#000000″ custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb link_text_color__hover_enabled=\u00a0\u00bbon|desktop\u00a0\u00bb link_text_color__hover=\u00a0\u00bb#8300E9″]<\/p>\n
[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbhistoire\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n
Conditions de livraison Falora<\/strong><\/p>\n Nous livrons uniquement \u00e0 des revendeurs, magasins ou entreprises.<\/p>\n Pour des particuliers nous communiquons volontiers des magasins ou services de livraisons proche de chez vous.<\/p>\n Les livraisons en Suisse sont franco et nous ne livrons pas en dehors de la Suisse.<\/p>\n Le minimum de commande est de CHF 500.-<\/p>\n Les factures sont payables \u00e0 30 jours net.<\/p>\n Toutes diff\u00e9rences de livraison doivent \u00eatre signal\u00e9 dans les 10 jours apr\u00e8s r\u00e9ception de la marchandise.<\/p>\n [\/et_pb_text][et_pb_divider color=\u00a0\u00bb#000000″ divider_position=\u00a0\u00bbbottom\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||30px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_button button_url=\u00a0\u00bb#contact\u00a0\u00bb button_text=\u00a0\u00bbDES QUESTIONS, CONTACTEZ-NOUS\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#000000″ button_icon_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_on_hover=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb0px||30px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|70px||60px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" CONDITIONS G\u00c9N\u00c9RALES DE VENTEConditions de livraison Falora Nous livrons uniquement \u00e0 des revendeurs, magasins ou entreprises. Pour des particuliers nous communiquons volontiers des magasins ou services de livraisons proche de chez vous. Les livraisons en Suisse sont franco et nous ne livrons pas en dehors de la Suisse. Le minimum de commande est de CHF […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n This is a sample page.<\/b><\/p>\n\n\n\n Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n Additional non-returnable items:<\/p>\n\n\n\n To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-47","page","type-page","status-publish","hentry"],"yoast_head":"\nOverview<\/h2>\n\n\n\n
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Refunds<\/h2>\n\n\n\n
Late or missing refunds<\/h3>\n\n\n\n
Sale items<\/h3>\n\n\n\n
Exchanges<\/h2>\n\n\n\n
Gifts<\/h2>\n\n\n\n
Shipping returns<\/h2>\n\n\n\n
Need help?<\/h2>\n\n\n\n